We ship most orders within 3 business days excluding federal holidays upon completion of your purchase and payment approval. However, large items such as gazebos require 10 ~ 14 business days for fulfillment. We will e-mail you tracking information when your orders are shipped.
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.